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Furniture Retailer

Furniture Retailer

Client Industry

Retail

Business Problem

Differentiate the showroom experience and provide better buying tools for after the customer leaves the showroom.

Role on Project

Pre-sales, Design

Project Type

Large dynamics and custom application project

Requirements & Constraints

  • Custom room builder utility

  • Internal design consultant integration

  • Meet the customer were they are at

  • Track communication and status

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Pre-sales APproach

This client wanted to focus on a visual demo. I built a clickable prototype and low fidelity design system after a brand analysis. The goal was to differentiate our offering from other vendors by presenting extra value as part of the pre-sales process.

Pre-sales involved multiple remote client demos, clickable prototype, and brand analysis.

 

 

Personas

 

 

Design